Senior Manager/ Manager - Agency Development

The Job:

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Manage sales activity and monitor business performance of assigned agency force

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Initiate, develop and implement various programs to support agency in production, recruitment and persistency

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Manage and monitor agency discipline and compliance

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Handle and resolve agency conflicts

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Align the best interest between corporate and agency force on all aspects

The Person:

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University graduate with at least 8 years relevant experience of which 4 years or more at Managerial level

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Good command of written and spoken English and Chinese

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Strong relationship building, influencing and negotiation skills

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Result-oriented & dedicated to succeed

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Assistant Manager ??Pension Marketing Dept

The Job:

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Assist in developing, formulating and implementing sales and marketing strategy to achieve pension business target and provide effective support sales activities. Develop and implement sales and marketing programs.

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Work closely with tied-agency, financial planner and general insurance agents to support business growth. Work closely with Employee Benefit Division to provide cross selling opportunity to corporate clients.

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Provide sales support and training to distribution channels to achieve pension business target. Coach sales support team members to upkeep the high standard of client service.

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Serve key client accounts and conduct seminars and member briefings to maintain service for existing clients. Explore cross-selling opportunities within the existing client portfolios

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Lead projects and liaise with administrator, fund managers on product enhancement and service revamp project

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Support and negotiate administration service level to maintain high standard of service level for our corporate clients which including suggestions to scheme administration service provider to implement and enhance existing service.

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The Person:

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University graduate with at least 3 years of relevant experience preferably of which 1-2 years or more at supervisory level

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MPF license and passed in SFC Paper 1, 7 & 8

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Strong interpersonal skills, excellent presentation and negotiation skills

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Customer and sales oriented, independent, self-motivated and good team player

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Good command of written and spoken English, Chinese and Mandarin

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Proficient in MS Office (MS Word, Excel and Powerpoint)

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Senior Accountant - Finance Dept

The Job:

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Assist in the month end closing process

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Prepare monthly financial statements

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Assist in the reporting to regional office and head office

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Work on other projects as and when required

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The Person:

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Minimum 4 years relevant experience

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Member of professional accounting bodies, e.g. ACCA, HKICPA or equivalent

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Life insurance experience and fund management experience preferable

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Sound problem solving abilities, analytical and PC skills

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Hands-on experience on SUN system

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Good communication and interpersonal skills

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Head of ALM & Valuation - Actuarial Dept

The Job:

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Review and establish control procedures on monthly and year -end valuation

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Monitor experience factors and establish proper assumptions for valuation, Economic Capital, Embedded Value and other studies

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Perform ALM study to assist the CIRO in managing the asset- liability risk of the Hong Kong BU

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Perform investigations to assist the CIRO on efficient use of Economic Capital and optimize value creation of the Hong Kong BU

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Oversee business planning process

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Assist the CIRO to manage the actuarial department to develop staff, to prioritize work and to plan resources with targets & timelines

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Prepare and review regulatory filings

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The Person:

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Fellow of recognized actuarial organization

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University graduate with strong Actuarial Science, Mathematics or Statistics background

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At least 10 years relevant experience with expertise in valuation

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Experience and knowledge in IFRS & US GAAP financial reporting, asset/ liability management, capital and value modeling and reporting

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Sound technical skills in actuarial and finance field

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Customer Service Officer (Complaint Handling) - Customer Service Dept

The Job:

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Assists manager in handling complaints, grievances and suggestions from customers of all three lines of business: Life, Pension and General Insurance and from different channels.

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Investigate and resolve grievances and complaints from different parties and sources.

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Responds directly to customer complaints, offer solutions to address these complaints and arrange recovery actions quickly, professionally and effectively.

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Develop service strategies to govern the recovery, retention and development of customer relationships.

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Derive business implications and recommend ways to prevent problems reoccurring.

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Develop service resolution initiatives across departments and work collaboratively with other departments to ensure that obstacles are eliminated and that complaints do not reoccur.

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Analyse customer feedback and compile related statistics and reports for management review.

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The Person:

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University graduate with at least 3 years of experience in handling complaints.

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Strong communication and negotiation skills with problem solving abilities.

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Good customer service mindset, strong analytical skills and detail-minded.

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Self-motivated and able to work under pressure.

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Independent and effective decision maker.

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Senior Analyst Programmer / Analyst Programmer - IT & BA Div

The Job:

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The candidate would participate in Life Insurance systems projects and on-going system support & enhancement.

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He/she would work under AS/400, Windows & Web-based Platform to perform system/technical design, integration, testing and implementation tasks.

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The Person:

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Degree in Computer Science, Information Technology or equivalent

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Minimum 3 years working experience in AS/400, COBOL and/or VB/ASP .NET, COM+

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Familiar with MQ, XML, DB/400 and MS SQL Server

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Demonstrate good concept and hands-on experience in system development methodology and life cycle

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Knowledge in Life Asia, SMART and BO, and/or CAPSIL system would be preferred

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Good knowledge in Life Insurance, Traditional and Unit-Linked products

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Senior Computer Operator / Computer Operator ??IT & BA Div

The Job:

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Willing to work evening or night shifts and weekends.

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Responsible for the system backup, batch job processing and system monitoring.

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Provide support to the AS/400, Windows, internal PC and applications, plus external users.

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Responsible for special projects implementation, support and coordination with project team.

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The Person:

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Form 5 graduate with minimum 3 years??related working experience.

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With good knowledge in AS/400 computer operations and Windows operations.

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Business Analyst ??IT & BA Div

The Job:

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Responsible for the analysis, design and implementation of changes in business processes.

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Participate in document imaging, BPM and STP projects to support the evolution of business models/process changes.

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Involve in defining the user requirements in business process improvement, IT system development and enhancement projects.

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Provide business analysis functions in business process improvement or new business ventures projects.

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Liaise with business users, vendors and IT to provide business process solutions.

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Coordinate with Disaster Recovery Team to review the BCP/DRP and conduct drill tests.

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Participate in document imaging, BPM, STP and other technology implementation projects for business process improvements.

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The Person:

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University degree in MIS or Business Administration or equivalent.

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Minimum 3 years working experience in business analysis, with proven track records to particulate in document imaging, BPM and STP projects.

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Good knowledge in Life insurance products and process. Competent skills and understanding on change management, SDLC and IAA.

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Able to guide users to work out user requirements, conduct UAT and model office test runs, and system switchover plan.

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Adaptable to project culture and fast changes of business practices.

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Good interpersonal, negotiation and communication skills.

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Senior Analyst Programmer / Analyst Programmer (Client Server & Web-based Systems Team) - IT & BA Div

The Job:

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The candidate would participate in Life Insurance systems projects and on-going system support & enhancement.

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He/she would work under Windows & Web-based Platform to perform system/technical design, integration, testing and implementation tasks.

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The Person:

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Degree in Computer Science, Information Technology or equivalent.

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Minimum 3 years working experience in VB/ASP .NET, Web Service and COM+.

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Familiar with MQ, XML, and MS SQL Server.

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Demonstrate good concept and hands-on experience in system development methodology and life cycle.

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Experience in TIBCO Business Process Management (BPM) and Business Rule Engine (BRE) implementation would be an added advantage.

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Good analytical and problem solving skill with the ability to work under pressure.

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Self-initiative, a team player.

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Senior Analyst Programmer / Analyst Programmer (AS/400 Team) - IT & BA Div

The Job:

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The candidate would participate in Life Insurance systems projects and on-going system support & enhancement.

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He/she would work under AS/400, Windows & Web-based Platform to perform system/technical design, integration, testing and implementation tasks.

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The Person:

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Degree in Computer Science, Information Technology or equivalent.

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Minimum 3 years working experience in AS/400, COBOL and/or VB/ASP .NET, COM+.

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Familiar with MQ, XML, DB/400 and MS SQL Server.

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Demonstrate good concept and hands-on experience in system development methodology and life cycle.

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Knowledge in Life Asia, SMART and BO, and/or CAPSIL system would be preferred.

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Good knowledge in Life Insurance, Traditional and Unit- Linked products.

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Contract term - One year (would consider renewal upon contract completion).

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Underwriter ??New Business Dept

The Job:

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Make quality underwriting decisions for new applications within given underwriting authority and pre-defined turnaround time and company guideline.

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Handle agents??enquiries within the agreed service turnaround time.

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Assist the team leaders in different special projects e.g. LifeAsia enhancement, Underwriting system enhancement, product development.

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The Person:

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University graduate or IVE/Form 7 graduate with at least 3 years of underwriting experience in new business.

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Have medical underwriting authority of more than 1 year.

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Posses Insurance Professional Qualification.

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Effective communications in both written and spoken English and Chinese.

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Proactive attitude, able to work under stress.

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Good sense of judgment with strong interpersonal skill.

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Good knowledge of PC and proficient in MS Office tools.

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Contract Project Officer ??New Business Dept

The Job:

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Prepare user requirement for new business and underwriting functionality.

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Design testing plan, perform UAT and result checking and presentation.

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Review and update the underwriting guidelines and procedures from time to time so as to ensure they are competitive and of quality standard.

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Contact with vendors, reinsures, auditors and regulators.

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The Person:

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University graduate with at least 2 years of experience in life insurance industry.

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Familiar with product handling and UAT.

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Experience in new business and underwriting operations is preferred.

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Would consider renewal upon contract completion.

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Office Assistant / Messenger - Office Administration Dept

The Job:

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Responsible for indoor and outdoor delivery work and clerical support.

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Handle ad hoc tasks as assigned.

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The Person:

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F.5 standard with minimum 1 year of relevant experience in sizable company is preferred.

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Willing to learn, hard working and responsible.

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Good command of English and Chinese.

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Supervisor / Assistant Supervisor (Medical Claims) ??General Insurance, Employee Benefits Dept

The Job:

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Responsible for administration of medical insurance claims.

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Investigate and assess medical claims with minimum supervision.

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Handle enquiry from clients and intermediaries.

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Supervise the daily operations of the claims department to ensure efficiency & accuracy services.

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The Person:

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F.5 or above.

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3-5 years relevant experience in medical claims.

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Knowledge in medical insurance.

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Qualification of FLMI is an advantage.

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Proficiency in MS Office (Word, Excel, PowerPoint and Chinese word processing).

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Good command of spoken and written English and Chinese (Cantonese and Putonghua).

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Candidate with less experience will be considered as Assistant Supervisor.

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Executive / Assistant Executive ??General Insurance, Marketing Dept

The Job:

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To provide marketing service and support to Life Agent Channel.

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To formulate and execute sales and marketing plans.

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To provide training and conduct sales briefing to Life Agent on General Insurance product.

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To participate in product development & other marketing related projects.

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The Person:

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Proficient in both written and spoken English and Chinese..

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Outgoing and independent with strong communication skills.

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Good negotiation and presentation skills.

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Sound underwriting knowledge in General Insurance.

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Experience in servicing Life Agents.

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University graduate or equivalent with 3 - 5 years marketing and underwriting experience on general insurance of which 1-2 years at supervisory level.

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Posses qualification of ANZIIF / ACII or in progress.

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Candidate with less experience will be considered as Assistant Executive.

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