Tips on Claims

Does the life protection cover death outside Hong Kong?

Yes. According to the terms and conditions of the policy, no matter where the insured person dies, the beneficiary will be entitled to the related claims benefit. .

Can a person be a beneficiary if aged under 18?

Yes, but they will need to appoint a guardian or trustee.

How is the claim distributed if the beneficiary is aged under 18?

Insurance companies will distribute the claim to guardians to handle or distribute it to the trustee if any. The trustee is responsible for keeping the claim amount and passing it to the beneficiary when he/she reaches the age of consent.

How is the claim amount handled if there is no designated beneficiary or trustee?

Such death claim will be classified as a legacy and will be distributed to the legatee.

Will insurance companies reject the claim application if incorrect information is provided in the claim process?

Yes, according to the insurance policy, if the insured person provides false or wrong information in their claim proccess, insurance companies will reject the claim or cancel the policy based on policy terms. Moreover, it will affect insurance applications in the future. However, the insured person should not provide false information even if it is not stated in the policy because insurance companies can reject the claim application under common law.