Customer Online Service
ING Life "Customer Online Service" allows you to manage your policies anytime and anywhere.
- Review policy information and payment records
- Switch investment choices, transaction can be completed as early as four days after submission1
- Reallocate your contribution, effective on the same day at 23:59pm2
- Change the personal contact information of your policies
- Purchase travel insurance through e-Travel

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here to learn more about Customer Online Service
e-Notification Service
ING Life has always been customer orientated and in order to provide an even more efficient and convenient service, we have launched the e-Notification service! You can now choose to receive e-Notification instead of receiving paper notification after the completion of investment choice transactions:
The benefits of e-Notification are:
- Receive e-Notification via email immediately after the completion of investment choice transactions3,4
- Find all your transaction information at a glance in e-Notification, including switching in and switching out information
- With no postage delay and it also helps to protect the environment
Simple application and it's FREE!
- Login to ING Life Customer Online Service
- Click "e-Notification Service"
- Choose to receive notification via email

| 1 |
Only applicable to submission before 3.59pm on each business day and applicable to selected investment choices. For more details, please contact your Wealth Planner or call our Customer Service Hotline at 3123 3123
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2 |
Only applicable to submission before 3.59pm on each business day
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| 3 |
e-Notifications will be sent to your registered email address |
| 4 |
The e-Notification service will be effective immediately after the application and you will receive e-Notification after your next investment choice transaction. |
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